When using Assured, there are rare cases you might run into. In the sections below, we'll walk you through the reasons of a specific error, what may have caused it and what to do next to keep you effectively tracking certificates.
We often send important documents and emails on the behalf of your clients, but in the case you wish to not receive these emails, you can easily unsubscribe and opt out from email notifications using the unsubscribe link at the bottom of the emails we send you.
404 errors can be a common occurrence and caused by simple mistakes, but in now way is it a reason for concern. Below are a few reasons you may be running into this error and how to fix it.
500 errors are a rare occurrence and often caused when unusual information is entered into our platform whether it’s data or files being uploaded into Assured. When working with complex corporate structures, data can come in unusual formats and cause this error to occur.
A 504 error is not a common occurrence and when it occurs, the support team receives little to now information on what may have caused the error. Your insights are important in helping us solve these errors and emailing us at firstname.lastname@example.org with the specific of what you were doing when you experienced the issue is valuable in helping us understand the issue.
503 errors are not common, but if you get this error, it essentially means to try again later. We recommend that you close any tabs with Assured Certificates open and come back and try again later.
If you need assistance or have additional questions, please contact Assured Certificates
Support: email@example.com | 1-858-239-0248